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Mariana Avilés
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Service / UX Design

Mentor Lab

Mentorship Service & Platform

Mentor Lab cover
Year
2025–2026
Context
Service / UX Design
Project format
Seven-person academic team
Role
Service Designer, UX Designer, Researcher
Skills
Personas, Journey mapping, Service blueprint, UX prototyping

Case study

Challenge. Response. Result.

Challenge

Students and recent graduates face uncertainty, weak professional networks, and limited guidance when entering the job market.

Design response

A mentorship service that connects students and graduates with professionals through matching, guidance, portfolio feedback, and networking.

Result

The team produced a mentorship service concept with user journeys, stakeholder mapping, a service blueprint, and a digital platform prototype.

Mentor Lab primary project visual
Mentor Lab project visual 2
Mentor Lab project visual 3
Mentor Lab project visual 4
Mentor Lab project visual 5

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